In Part 1 of this article, I describe how our current system of buyer/supplier collaboration in the chemicals market has enormous inefficiencies and suggest we embrace a more efficient, data-driven B2I approach to serving customers in chemical market. Evolving to a B2I model allows the IDEAL chemical & service supplier to create superior value for their customer with reduced costs for all by serving each customer very specifically with precisely what they need and when they need it. In this second installment, I'll describe how we get there. You may not find it surprising to discover that it requires a digital-first approach.
In my nearly four decades in the chemical industry, I’ve been lucky to see so many changes for the greater good. Mostly driven by technology (with smart regulations), we’ve created a safer, cleaner and more efficient and effective market. These changes have allowed innovation from the molecular level to the research and manufacturing processes and the safe and efficient delivery of chemistry to where it is needed worldwide.
Excellence in software development requires a number of elements be in place including a proven and flexible structure and process, management’s engagement to provide strategic direction and candid input, and disciplined decision-making. It also takes patience to sweat the details and ensure the user experience is carefully thought through. In this post, I’ll give you a look inside our software development process that led us to an important milestone this week: our 2nd Beta and opening up the ChemVM application to the world. It starts with a development and design team that’s been around the software block a few times.
Finding a chemical service provider that is an ideal match for your projects, which may range from complex reaction chemistry to custom blends and packaging, bulk storage, and transportation, can require weeks or even months of searching. Suppliers you normally use may not have the right capabilities or location for the new project and searching for a new one poses many challenges that often force you to make sacrifices to stay on track to avoid putting your project timeline and company profits at risk. Complicating things is the uniqueness of each customer’s project and the specific expectations they hold.